Fairmont Mayakoba Hotel Playa del Carmen, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Carretera Federal Cancun, Playa del Carmen, Mexico, 77710

Fairmont Mayakoba, an AAA Five Diamond Award resort, features a series of low-rise buildings connected by waterways in Mayakoba. The resort integrates a PGA golf course designed by Greg Norman, Willow Stream Spa offering Mayan-inspired treatments, and the world's second largest coral reef nearby.

Luxury Canal-View Accommodations

Fairmont accommodations include rooms with floor-to-ceiling windows, marble bathrooms with soaking tubs, and private terraces overlooking lagoons or tropical forest. Signature Casita Rooms offer private entrances with views of navigable water canals, while Beach Area Casitas provide exclusive butler service steps from the Caribbean Sea.

Premium Poolside Dining

Café Maya serves premium ingredients adjacent to the main pool and Kids Club. The culinary experience includes open-concept kitchen dining with al fresco terrace options and Mexican-inspired craft cocktails.

Golf and Beach Activities

The Fairmont Mayakoba's El Camaleón golf course offers fairways lined with sand dunes and mangroves, featuring distinctive cenote hazards and Caribbean Sea-edge greens. The sugar-sand beachfront provides scuba diving, jet skiing, and sailing opportunities.

Strategic Resort Location

Located 2 miles from Grand Coral Golf Riviera Maya and 1.5 miles from Playa, the resort enables easy access to regional attractions. Guest Assist service provides guidance to domestic and international tourists throughout Quintana Roo.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Fairmont King Room

Max:

2 persons

445 sq. feet

Bed options:

1 King Size Bed

Shower

Bathtub

room details

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Fairmont Queen Room

Max:

2 persons

445 sq. feet

Bed options:

2 King Size Beds

Shower

Bathtub

room details

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Private Beachfront Casita

Max:

2 persons

595 sq. feet

Bed options:

2 King Size Beds

Garden view

Shower

Coffee machine

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Getting around

Available transportation options

City Center

Playa del Carmen 5.0 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 9.1 mi

Cancun (CUN) 32.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Experience

“During my stay, I enjoyed dining at all three restaurants available at the resort, with Las Brisas being a standout for breakfast. The octopus chilaquiles were lovely, and the overall food quality was really good. I appreciated the variety in the menu and the high standards of the dishes prepared at El Puerto and La Laguna. Dining was a true highlight of my trip.” view full review

Lovely Spa Experience

“I had the pleasure of visiting the Willow Stream Spa, which was nothing short of amazing. The luxurious atmosphere and the outdoor mineral pools added to the relaxing vibe. My couples massage was one of the best I've ever received, making my stay at the Fairmont truly nice.” view full review

Luxurious Accommodations

“Staying in a casita with lagoon view was the perfect retreat. The spacious room featured beautiful wood furnishings, plush bedding, and luxurious toiletries. I loved being able to sit on my balcony, enjoying the views of the tranquil lagoon and watching the wildlife. It felt like a true paradise.” view full review

Fun Family Activities

“I was thrilled with the children's amenities offered during our stay. My kids really enjoyed the kids club activities, especially when they participated in organized play. It provided them with a great opportunity to engage with other kids while I relaxed at the pool, which gave us both a wonderful vacation experience.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Private beach
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Wind surfing
Diving
Snorkeling
Canoeing
Hiking
Cycling
Tennis court
Golf course
Squash
Archery
Yoga class
Aerobics

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Playpen
Baby stroller
Board games
Children's menu
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness center
Solarium
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Open-air bath
Public Bath
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Carretera Federal Cancun, Playa del Carmen, Mexico, 77710

Map view

Carretera Federal Cancun, Playa del Carmen, Mexico, 77710

City landmarks

Golf Course

El Camaleon Golf Course

2200 ft

Punta Venado

2.0 mi

Calle Xcalacoco North of Playa del Carmen

Playa

1.4 mi

Punta Bete

1.1 mi

Museums

Zona Arqueologica Tulum

1.3 mi

Beach

Xcalacoco

1.8 mi

Events

Salon Tres Rios I

1.7 mi

Golf Course

Grand Coral Golf Riviera Maya

2.0 mi

Beach

Point Esmeralda

3.1 mi

Beach

Grand Coral Beach Club

2.7 mi

Carr Federal Mza 20 Lt 02

Go Natural Explorers

3.0 mi

Church of Guadalupe

3.7 mi

Gallery

Galeria Luis Sottil

3.6 mi

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

4.1 mi

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

4.3 mi

Gallery

Tierra Huichol

4.3 mi

Nearby

Golf Course

El Camaleon Golf Course

2200 ft

Restaurants

La Laguna

700 ft

Fairmont Mayakoba Solidaridad Fairmont Mayakoba Hotel

Koba Casa Club

2200 ft

Carretera Federal Cancun-Playa del Carmen km 298 El Camaleón Golf Course

Saffron

1.7 mi

Carretera Federal Chetumal- Puerto Juarez Km 298 Banyan Tree Mayakoba

Haab

1.6 mi

Carretera Federal Chetumal Puerto Juarez Banyan Tree

The Tomahawk Den

1.7 mi

Carretera Federal Chetumal-Puerto Juarez Km 298 Banyan Tree Resort- Mayakoba

Agave Azul at Rosewood Mayakoba

1.3 mi

Rosewood Mayakoba

Casa del Lago

1.4 mi

Rosewood Mayakoba

OllaCeviche Bar

2.0 mi

Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad

OllaCeviche

300 ft

Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad

Casa Amate

1.1 mi

Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily return

8.4/10

Great

Rooms

9.4

Location

9.4

Service

9.2

Dining

7.8

4.5/5 based on 7041 reviews

#27 of 331 hotels in Playa del Carmen based on Tripadvisor

Shane

United States of America, March 2025

5.8/10

I had a wonderful time at Fairmont Mayakoba, enjoying the stunning grounds and excellent service. The beach was lovely, and the food was mostly good, although the quality varied at times. The staff went above and beyond to make my stay special, providing attentive service throughout. I would definitely return for the overall experience.

Rooms

10.0

I stayed in a beautiful casita, which exceeded my expectations with its spaciousness and luxury. The amenities in my room made my stay incredibly comfortable.

Service

10.0

The service was really good, with staff members being friendly and accommodating. My personal concierge was particularly impressive, handling requests efficiently.

Location

9.0

The resort is set in a lovely location, surrounded by lush nature and serene waterways. It felt truly immersive, yet I found navigating the large hotel a bit challenging.

Dining

8.0

I enjoyed a variety of dining options, particularly the breakfast buffet, which was excellent. However, I found some meals to be hit or miss in quality.

Facilities

8.0

The facilities were generally excellent, with well-maintained pools and beautiful beachfront areas. I did notice some maintenance issues that needed attention.

Jonathan

United States of America, March 2025

5.0/10

Staying at Fairmont Mayakoba was like stepping into a paradise! The staff were incredibly friendly and attentive, ensuring we felt right at home. The food was good with plenty of options, although I encountered one disappointing meal at the steakhouse. The beautiful grounds allowed for lovely exploration, but the transportation from our suite could be a bit cumbersome. Overall, it was an lovely experience that my family and I would cherish forever.

Rooms

10.0

Our casita was very spacious, clean, and beautifully designed with a fantastic view. The bathroom was especially lovely, overlooking beautiful natural vegetation.

Service

10.0

The staff provided friendly and efficient service, always going above and beyond to ensure our comfort. Our butler, David, was really good and very thoughtful.

Location

10.0

The resort's setting is stunning, nestled within lush gardens and by serene water channels. It feels tranquil and private compared to other areas.

Dining

9.0

Dining was enjoyable with a variety of excellent food options. However, my experience at the steakhouse didn’t meet my expectations, as the steak was inedible.

Facilities

9.0

The amenities were great, offering plenty of activities on site, from water sports to golf. Everything was well-maintained and clean.

Eddie

United States of America, January 2025

6.6/10

My stay at the Fairmont Mayakoba was a beautiful escape, filled with amazing beaches and warm staff. though some aspects of the dining experience were hit or miss. The stunning hotel, surrounded by lush greenery and canals, set the stage for relaxation, yet I encountered inconsistencies in service that left a bit to be desired.

Rooms

8.0

The room was spacious and well-equipped, offering a comfortable retreat after days spent exploring. although housekeeping was somewhat erratic, missing items like washcloths at times.

Service

7.0

While some staff members were genuinely warm and accommodating, I did experience a mix of service levels. at times, I felt like I was bothering the staff when I asked for assistance, especially at the pool.

Location

9.0

The resort's location was magnificent, nestled in the jungle with easy access to a clean, beautiful beach. though navigating the expansive grounds could be a bit confusing at times.

Dining

6.0

Dining options offered a variety, with standout moments at La Laguna and a good experience at Las Brisas. however, I found that some dishes at other restaurants didn’t live up to expectations, particularly considering the price.

Facilities

8.0

The facilities were quite good, with several pools and activities to enjoy, although room service was on the slower side. I appreciated the range of services available on-site.

Marie

United States of America, January 2025

6.6/10

My stay at Fairmont Mayakoba was truly amazing! The warm and friendly staff made me feel at home, and the beautiful hotel offered everything I could possibly need. However, the dining experience was a bit hit or miss, with some meals being really good and others coming up short.

Rooms

10.0

The room was spacious, impeccably clean, and tastefully appointed with quality furnishings and a lovely garden view. I felt well taken care of from the moment I arrived.

Service

10.0

Service throughout my stay was excellent. The staff was attentive and genuinely concerned about my comfort. I was particularly impressed by the beach service, which went above and beyond my expectations.

Location

9.0

The hotel is expansive and beautifully maintained, with easy access to the beach, which had soft white sand. Biking around was fun, though more bikes would have been great.

Dining

8.0

Dining varied significantly; while some meals were nice, others were average, particularly at La Brisas. The beach tacos were a highlight, though!

Facilities

8.0

The facilities are great, from the beautiful spas to the multiple pools. However, I found the pricing for some options quite steep.

William

United States of America, November 2024

5.4/10

My stay at Fairmont Mayakoba was truly nice. the lush surroundings and attentive staff really made it special. While the food was excellent, especially at El Puerto, dining could be pricey if not opting for all-inclusive. Although the beach faced some seaweed issues, the final day was picture-perfect. The overall service and luxurious hotel made my vacation lovely.

Rooms

9.0

The Fairmont Queen Room was immaculate, equipped with a minibar, large bathroom with dual sinks, and comfy beds. I appreciated the soft robes and slippers provided.

Service

9.0

Staff members like Oscar and Brenda were exceptionally helpful and kind, always attentive to my needs. they really enhanced the experience.

Location

10.0

The hotel felt like an island paradise, with beautifully maintained pathways and plenty of lush greenery. it was a delight to explore on the provided bicycles.

Dining

8.0

Dining here was an experience, from table-side guacamole to fresh seafood. I found the food quality superb, but the prices on some items did take me by surprise.

Facilities

9.0

The facilities were great, from the swimming pools to the amenities like room service and tours. I was never at a loss for activities to enjoy.

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